Refund policy

Return Policy for Mom Era Streetwear LLC

Thank you for choosing Mom Era Streetwear LLC! Please read our return policy below:

• All Sales Final: We do not accept returns or exchanges except for defective items or shipping errors.

• Defective or Incorrect Items: If you receive a defective item or an incorrect order, please contact us within 7 days of delivery. We will replace the item(s) or issue a refund after verifying the issue.

• Contact Route Protection: For any shipping-related issues such as damaged items during transit, please reach out to Route Protection within 15 days of delivery. You can file a claim directly through Route's app or website.

• Contact Us: To initiate a return due to a defect or incorrect item, please email us at momerastreetwear@gmail.com with your order number and details of the issue. We will respond promptly with instructions for returning the item(s).

• Conditions for Returns: Items must be unused, unworn, and in their original packaging with all tags attached to qualify for a return due to defects or incorrect shipment.

• Non-Returnable Items: All other purchases are final and cannot be returned or exchanged.

• Refunds: Refunds will be issued to the original payment method once the returned item(s) have been received and inspected.

• Shipping Costs: Customers are responsible for return shipping costs, except in cases of defective or incorrect shipments where we will provide a prepaid return label.

• Final Sale: Items purchased during promotions/sales or at a discounted price are final sale and cannot be returned.

By making a purchase from Mom Era Streetwear LLC, you agree to comply with the terms outlined in this return policy. Should you have any questions or concerns about our policy, please contact us prior to placing your order.

Thank you for supporting Mom Era Streetwear LLC!